Skip to main content
Log in

Managing Job Stress in the Netherlands

  • Published:
International Journal of Stress Management

Abstract

Compared with other countries, in the Netherlands work pressure and sickness absenteeism and work incapacitation rates due to work-related mental health problems are quite high. About a decade ago a new Working Conditions Act (WCA) was introduced that had far-reaching consequences for the way job stress is dealt with in organizations. The WCA emphasizes the central role to be played by commercially operating Occupational Health and Safety Services (OHSSs), and it defines a new kind of professional—the Work & Organizational Expert—who is primarily responsible for the assessment and prevention of job stress. Recently, a number of instruments have been developed for psychosocial risk assessment that are now widely used on a regular basis in a way prescribed by the WCA. Preventive measures are increasingly taken by organizations in order to reduce job stress and sickness absenteeism. Based on the Dutch approach some lessons may be learned. Recommendations pertain to (1) the role of government, (2) legal recognition of psychosocial work factors, (3) the privatization of the occupational health and safety sector, and (4) evaluation of job stress prevention programs.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

REFERENCES

  • Arbeidsinspectie. (1999). Arbomonitor Arbeidsinspectie. Rapportage over 1998 [Monitor on working conditions of the Labor Inspectorate. Report on 1998]. Den Haag: Ministerie van Sociale Zaken en Werkgelegenheid.

    Google Scholar 

  • Bamberg, E., & Busch, C. (1996). Betriebliche gesundheidsförderung durch stressmanagementtraining: Eine metaanalyse (quasi-)experimentellen studien [Organization-based health promotion using stress management training. A meta-analysis of (quasi)-experimental studies]. Zeitschrift für Arbeits-und Organisationspsychologie, 40, 127–137.

    Google Scholar 

  • CBS (Centraal Bureau voor de Statistiek). (1999). Enquête beroepsbevolking 1998. [Labor force survey 1998]. Voorburg/Heerlen: Author.

    Google Scholar 

  • Cooper, C. L., Liukkonen, P., & Cartwright, S. (1996). Stress prevention in the workplace: Assessing the costs and benefits to organisations. Dublin: European Foundation for the Improvement of Living and Working Conditions, Loughlinstown House.

    Google Scholar 

  • Cox, T., & Cox, S. (1993). Psychosocial and organizational hazards at work: Control and monitoring. Copenhagen: WHO Regional Office.

    Google Scholar 

  • Evers, A. (1995). Meetinstrumenten voor arbeidsomstandigheden, stress en welzijn [Instruments for measuring working conditions, stress and well-being]. Lisse: Swets & Zeitlinger.

    Google Scholar 

  • Frese, M., & Zapf, D. (1994). Action at the core of work psychology: A German approach. In M. D. Dunnette, J. M. R. Hough, & H. C. Triandis (Eds.), Handbook of industrial and organizational psychology, Vol. 4 (pp. 271–340). Palo Alto, CA: Consulting Psychologists Press.

    Google Scholar 

  • Geurts, S. A. E., Kompier, M. A. J., & Gru¨ndemann, R. W. M. (2000). Curing the Dutch disease? Facts and policies on sickness, absence, and work disability in the Netherlands. International Social Security Review, 53, 79–103.

    Google Scholar 

  • Goudswaard, A., & Mossink, J. C. M. (1995). Evaluatie arbowetgeving met betrekking tot welzijn bij de arbeid [Evaluation of the WCA with regards to well-being at work]. Den Haag: Ministerie van Sociale Zaken en Werkgelegenheid.

    Google Scholar 

  • Gründemann, R. W. M., & Nijboer, I. D. (1998). WAO-intrede en werkhervatting [Work disability and work resumption]. Amsterdam: NIA-TNO.

    Google Scholar 

  • Gründemann, R. W. M., & van Vuuren, C. V. (1997). Preventing absenteeism at the workplace: European research report. Dublin: European Foundation for the Improvement of Living and Working Conditions, Loughlinstown House.

    Google Scholar 

  • Houtman, I. L. D. (Ed.) (1997). Trends in arbeid en gezondheid [Trends in work and health]. Amsterdam: NIA-TNO.

    Google Scholar 

  • Houtman, I. L. D., Goudswaard, A., Dhondt, S., Van der Grinten, M. P., Hildebrandt, V. H., & Ven der Poel, E. G. T. (1998). Dutch monitor on stress and physical load: risk factors, consequences and preventive action. Occupational and Environmental Medicine, 55, 73–83.

    Google Scholar 

  • Houtman, I. L. D., & Kompier, M. A. J. (1995). Risk factors and occupational risk groups for work stress in the Netherlands. In S. L. Sauter & L. R. Murphy (Eds.), Organizational risk factors for job stress (pp. 209–226). Washington DC: American Psychological Association.

    Google Scholar 

  • Houtman, I. L. D., Smulders, P. G. W., & Klein Hesselink, Y. (1999). Trends in arbeid 1999. [Trends in labor, 1999]. Alphen aan den Rijn: Samsom/TNO-Arbeid.

    Google Scholar 

  • Houtman, I. L. D., Zuidhof, A. J., van den Heuvel, S. G. (1998). Arbobeleid in ontwikkeling: Werkdruk en RSI de belangrijkste problemen. De monitor stress en lichamelijke belasting 1995/ 1996 [Towards a working conditions policy: Work pressure and RSI the most important problems. The monitor for stress and physical demands 1995/1996]. Den Haag: Vuga.

    Google Scholar 

  • Janssen, P. P. M., Nijhuis, F. J. N., Lourijsen, E. C. M. P., & Schaufeli, W. B. (1996). Gezonder werken: Minder verzuim!: Handleiding voor integrale gezondheidsbevordering op het werk [Healthy work: Less absenteeism! A manual for worksite health promotion]. Amsterdam: NIA.

    Google Scholar 

  • Karasek, R., & Theorell, T. (1990). Healthy work: Stress, productivity and the reconstruction of working life. New York: Basic Books.

    Google Scholar 

  • Kompier, M., & Levi, L. (1994). Stress at work: Causes, effects and prevention. A guide for small and medium sized enterprises. Dublin: European Foundation for the Improvement of Living and Working Conditions.

    Google Scholar 

  • Kompier, M., Vaas, S., & Marcelissen, F. (1990). Stress door werk? Doe er wat aan! [Work stress? Do something about it!] Amsterdam: FNV/CNV/MHP.

    Google Scholar 

  • Kompier, M. A. J., & Cooper, C. L. (Eds.). (1999). Preventing stress, improving productivity. European case studies in the workplace. London: Routledge.

    Google Scholar 

  • Kompier, M. A. J., Geurts, S. A. E., Gründemann, R. W. M., Vink, P., & Smulders, P. G. W. (1998). Cases in stress prevention: The success of a participative and stepwise approach. Stress Medicine, 14, 155–168.

    Google Scholar 

  • Kompier, M. A. J., & Kristensen, T. (in press). Organizational work stress interventions in a theoretical, methodological and practical context. In J. Dunham (Ed.), Stress in the workplace: Past, present and future. London: Whurr Publishers Limited.

  • Kompier, M. A. J., & Marcelissen, F. H. G. (1990). Handboek werkstress: Systematische aanpak voor de bedrijfspraktijk [Handbook work stress: A systematic approach for organizational practice]. Amsterdam: NIA.

    Google Scholar 

  • LISV (Landelijke Instituut Sociale Verzekeringen). (1998). Psychische klachten en de WAO [Mental problems and the Work Incapacitation Act]. Amsterdam: Author.

  • Lourijsen, E., Houtman, I., Kompier, M., & Gründemann, R. (1999). The Netherlands: A hospital, 'Healthy working for health.' In M. A. J. Kompier & C. L. Cooper (Eds.), Preventing stress, improving productivity. European case studies in the workplace (pp. 86–121). London: Routledge.

    Google Scholar 

  • Maes, S., Verhoeven, C., Kittel, F., & Scholten, H. (1998). Effects of a Dutch wellness-health progrram: The Brabantia project. American Journal of Public Health, 88, 1037–1041.

    Google Scholar 

  • Ministerie van Sociale Zaken en Werkgelegenheid. (1997). Nederland en de Europese Unie: Feiten and cijfers [The Netherlands and the European Union: Facts and figures]. Den Haag: Author.

    Google Scholar 

  • Nelemans, R. (1997). Quick Scan werkdruk [Quick Scan work pressure]. Kerckebosch: Zeist.

    Google Scholar 

  • Paoli, P. (1992). First European survey on the work environment 1991–1992. Dublin: European Foundation for the Improvement of Living and Working Conditions, Loughlinstown House.

    Google Scholar 

  • Paoli, P. (1997). Second European survey on the work environment 1995. Dublin: European Foundation for the Improvement of Living and Working Conditions, Loughlinstown House.

    Google Scholar 

  • Prins, R. (1990). Sickness absence in Belgium, Germany and the Netherlands: A comparative study. Amsterdam: NIA.

    Google Scholar 

  • Projectgroep Uniformering Verzuimgegevens, (1996). Berekening van ziekteverzuim. Standaard voor verzuimregistratie [Calculating sickness absenteeism. Standard for registration of sickness absenteeism]. Amsterdam: NIA.

    Google Scholar 

  • Schaufeli, W. B., & van Dierendonck, D. (2000). Utrechtse Burnout Schaal-UBOS: Handleiding [Utrecht Burnout Scale: Test manual]. Lisse: Swets & Zeitlinger.

    Google Scholar 

  • Schroër, C. A. P. (1993). Verzuim wegens overspanning: Een onderzoek naar de aard van overspanning, de hulpverlening en het verzuimbeloop. [Sickness absence due to overstrain: A study into the nature of overstrain, social-medical guidance and the sickness absence process]. Maastricht: UPM.

    Google Scholar 

  • Stichting van de Arbeid (1999). Nota “Beperking ziekteverzuim en instroom in de WAO” [Report “Reduction of absenteeism and work incapaciation risk”]. Den Haag: Stichting van de Arbeid, Publicatienummer. 5/99.

    Google Scholar 

  • Vaas, S., Dhondt, S., Peeters, M. H. H., & Middendorp, J. (1995). De WEBA methode [The WEBAmethod]. Alphen a/d Rijn: Samsom.

    Google Scholar 

  • Van Engers, R. W. (1995). Overspannen in de Ziektewet: Een onderzoek naar de oorzaken en het verloop van ziekteverzuim wegens overspanning [Overstrained and absent from work: A study on the causes and the development of sickness absenteeism due to overstrain]. Amsterdam: Tica.

    Google Scholar 

  • Van Gorp, K., & Schaufeli, W. B. (1996). Een gezonde geest in een gezonde organisatie: Een aanzet tot burnout-interventie in de ambulante GGZ [A healthy mind in a healthy organization: A burnout intervention program in community mental health care]. Den Haag: Vuga.

    Google Scholar 

  • Van der Hek, H., & Plomp, N. (1997). Occupational stress management programmes: A practical overview of published effect studies, Journal of Occupational Medicine, 47(3), 133–141.

    Google Scholar 

  • Van Veldhoven, M., Broersen, J. P. J., & Fortuin, R. J. (1999). Werkstress in beeld [Job stress in the picture]. Amsterdam: Stichting Kwaliteitsbevordering Bedrijfsgezondheidszorg.

    Google Scholar 

  • Van Veldhoven, M., Meijman, T. F., Broersen, J. P. J., & Fortuin, R. J. (1997). Handleiding VBBA [VBBA Test manual]. Amsterdam: Stichting Kwaliteitsbevordering Bedrijfsgezondheidszorg.

    Google Scholar 

  • Van Wieringen, A. F., & Langenhuysen, K. F. J. (1997). Verslag van een onderzoek naar taken en tijdsbesteding [Report on a study of tasks and time spent]. In K. J. Peereboom, J. J. M. Ludding, & M. A. Van der Woude (Eds.), De arbeids-& organisatiedeskundige in de arbodienstverlening (pp. 115–134). Den Haag: SDU.

    Google Scholar 

  • Warning, J. (2000). Werkdruk nieuw vakbondsthema [Work pressure new theme for unions]. Zeist: Kerckebosch.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Schaufeli, W.B., Kompier, M.A.J. Managing Job Stress in the Netherlands. International Journal of Stress Management 8, 15–34 (2001). https://doi.org/10.1023/A:1009549312628

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1023/A:1009549312628

Navigation