Table 2

Univariate models of relative risks (RR) of verbal abuse reported by home care aides in the past 12 months, by work-organisational and client-related characteristics, Safe Home Care Survey, Massachusetts, USA

Number of aides
(n=954)
Verbal abuse in past 12 months*
Number reporting verbal abuseRR95%  CI
Work-organisational characteristics
Hire type
 Client330590.760.58 to 1.00
 Agency†624147
Predictable hours
 Yes6141130.650.51 to 0.83
 No†31890
 Missing223
Job is stable
 Yes6371410.970.73 to 1.28
 No†22852
 Missing8913
Did not have the time I needed
 Yes‡100331.601.17 to 2.18
 No†828171
 Missing262
Use any client handling/transfer device
 Yes4031021.361.06 to 1.75
 No†48991
 Missing6213
Safety measures
 Aide is provided with gloves and knows where to report blood exposures7621700.790.53 to 1.16
 Aide lacks one or both of the above†7421
 Missing11815
Did not have a clear care plan
 Yes‡117391.621.21 to 2.17
 No†794163
 Missing434
Client characteristics
Language discordance
 Yes§184451.160.87 to 1.55
 No†766161
 Missing40
Dementia
 Yes§3551061.651.29 to 2.10
 No†51393
 Missing867
Mental illness/psychological issues
 Yes§304911.581.24 to 2.01
 No†576109
 Missing746
Limited mobility
 Yes§7091731.731.21 to 2.47
 No†21330
 Missing323
Client smokes indoors
 Yes§238631.291.00 to 1.67
 No†688141
 Missing282
Too little space made it hard to work
 Yes§219761.921.51 to 2.44
 No†708128
 Missing272
  • *Defined as at least one incident of verbal abuse in the past year.

  • †Referent.

  • ‡Aides who reported this working condition during at least one recent client visit within the past month.

  • §Aides who reported at least one recent visit to a client with this characteristic within the past month.