Aim of the special session This session will feature brief case study type presentations providing examples of how good communication practice was used to address a communication problem or integrated into a strategy. Presenters will be given only 7–9 min to present their case. Case study topics run the gamut from policy issues, campaign practices, new tools, partner engagement, dissemination strategies, social media, video usage, search engine optimisation, metrics, app. development, and listening strategies. The interaction of the audience will be stimulated by questions posed by the presenter.

¹Robin Nicholas, ²Sture Bye, ³Chucri Kardous, ⁴Bruce Lippy, ⁵Dietmar Elsler, ⁶Thais Morata, ⁷Sven Timm, ⁸Sara Rouhi, ⁹Steven Horvath, ¹⁰Mathew Holder, ¹¹Stephane Vaxelaire, ¹²Max Lum

¹Robin Nicholas Communications, Santa Fe, NM, United States

²National Institute of Occupational Health (STAMI), Oslo, Norway

³National Institute for Occupational Safety and Health (NIOSH), Cincinnati, Ohio, United States

⁴The Centre for Construction Research and Training (CPWR), Silver Spring, MD, United States

⁵European Agency for Safety and Health at Work, (EU-OSHA), Bilbao, Spain

⁶1National Institute for Occupational Safety and Health, (NIOSH) Cincinnati, United States

⁷German Social Accident Insurance (DGUV), Sankt Augustin, Germany

⁸ltmetric.com, London, United Kingdom.

⁹Radiation Safety Institute of Canada, Toronto, Canada

¹⁰British Safety Council (BSC), London, UK

¹¹French Ministry of Agriculture, Paris, France

¹²National Institute for Occupational Safety and Health (NIOSH), Washington, D.C. United States