Introduction The purpose of this study is to analyse and analyse the current status and causes of conflicts in the personal and workplace, and analyse the factors affecting the mental health of workers such as suicide and addiction.
Method The study subjects were 753 workers in the workplace who agreed to the purpose of the survey and hoped to participate. After describing the purpose and method of the investigation to the safety and health manager who visited the Safety and Health Education Centre, each worker was asked for his/her consent to the desired workplace and conducted the Self-filling questionnaires. For family conflicts, a tool developed by the Korea Institute for Health and Social Affairs was used and, for the level of conflict related to job, the Korean Job Stress Measurement Tool (KOSS) was used. Social and emotional health was measured using 28 GHQ items, and depression was measured using 11 CES-D items. Work stress was analysed using SPSS WIN 20.0.
Results A survey of 753 workers showed that 80.9% of workers experienced at least one conflict and stress in the workplace during the three months preceding the survey. The average number of conflicts and stressors experienced by workers in the workplace was about 8.7 out of 26, and the most common conflict and stress factors experienced by workers are those who need to perform various tasks at the same time, and 58.7% of workers have experienced it. The psychological burden of workers’ family conflicts was found to have a greater psychological burden on women than men. Conflict and stress factors experienced by workers in the workplace were found to have a causal relationship that affected or affected the depressive symptoms and mental health of the workers. Job stress perceptions and experiences due to conflicts in the workplace were found to be lower in men than in women. Most workers are not systematically managing conflicts in the family and the workplace, and they are more likely to resolve themselves.
Conclusion According to a survey of 753 workers, in the previous three months, 80.9% of the workers experienced at least one conflict and stress in the workplace so that it is considered that the experience of stress due to conflict in the workplace of Korean workers is serious. The conflict and stress factors experienced by the Korean workers in the workplace seem to be related to the depressive symptoms and the mental health of the workers. Also, as mentioned above, the Korean people are not systematically managing conflicts in the family and the workplace, and they are characterised by strong tendency to resolve themselves. In order to cope with this situation, it is necessary to develop a variety of services and programs that meet the needs of consumers in the public sector and build up a regional service delivery system that can reach the public more aggressively. And it is necessary to develop and provide a mental health care program based on risk assessment that safety and health managers and small business employers can use in the field in relation to workplace stress management.
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