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1672d Team coaching as an intervention in the workplace psychosocial risk assessment process
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  1. U Hultgren1,
  2. R Berglund2,
  3. T Backström2
  1. 1The Coaching Psychology Unit, University of London, UK
  2. 2Mälardalen University, Eskilstuna, Sweden

Abstract

Introduction This paper presents an ongoing experimental longitudinal study investigating whether solution focused cognitive behavioural team coaching (SF-CBTC) has a contributory role within systematic workplace psychosocial risk assessments (PS-RA) to increase wellbeing. Incorporating SF-CBTC into the organisations already existing processes and roles, could potentially offer a more proactive approach. The inclusion of a structured team coaching method could potentially strengthen step 3–5, of the Health and Safety Executives Management Standards risk assessment process or approach (Cousin, et al., 2004, Kerr, et al., 2014). Adding additional structure/process/method, for managers team coaching, could assist in orienting the dialogue towards a practice-based solution focused mind set rather than a problem orientation focus when finding solutions to issues identified in the PS-RA. The research is funded by AFA Insurance, an organisation owned by Sweden’s labour market parties.

Method The research is being performed in two global technology and manufacturing companies in Sweden. The research groups involves 150 participants consisting of 20 leaders and their teams and a control group of 150 employees, measured at three time points. The design involves 5 steps:

  • Education in:

    1. Psychosocial safety and

    2. ‘Leader as a coach’ including a SF–CBTC method, PRACTICE (Palmer, 2011; Hultgren, et al., 2013).

  • Assessment: Work Positive Profile (Cousins, et al., 2004), adapted research version, measuring:

    1. Well–being,

    2. Stress factors,

    3. Psychosocial safety,

    4. Performance and

    5. Climate for innovation.

  • Root cause analysis

  • SF–CBTC coaching intervention

  • Peer coaching.

Results The results are expected to show if SF-CBTC could be a valid method to further investigate when using PS-RA for improving factors in the psychosocial work environment and well-being in teams. Secondary outcomes may also show if coaching methods could affect or create a positive coaching culture that could ’live on’ in the team, facilitating communication, learning and solutions focus, also after PS-RA intervention is finalised.

  • Psychosocial risk assessments
  • team coaching
  • management training.

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