Table 2

 Means, standard deviations, Pearson inter-correlations, and coefficient alpha reliability estimates (in brackets on the diagonal) for the scales of 20 item Patient Satisfaction with Occupational Health Questionnaire (n varies from 429 to 432)

ScaleMean (SD)SeriousAttitudeTrustExpectComfortSatisfaction
Taken seriously75 (22.2)(0.94)
Attitude65 (20.9)0.48(0.87)
Trust71 (19.4)0.540.38(0.73)
Expectations70 (17.5)0.440.390.34(0.58)
Comfort75 (14.4)0.410.250.210.29(0.61)
Satisfaction in general scale70 (24.1)0.820.590.570.430.33(0.91)
Satisfaction rating7.4 (1.97)0.820.540.580.350.320.88