1. Work load (WL)
|
A. Too much work to do |
B. Too many different things to do |
C. Not enough time to complete all tasks satisfactorily |
D. Too many patients |
E. Too long working hours |
F. Not enough time for recreation |
2. Patient related difficulties (PD)
|
A. Communicating with patients |
B. Dealing with death or suffering |
C. No or slowness of improvement in patient’s situation |
D. Dealing with difficult or demanding patients |
E. Dealing with physically threatening patients |
F. Managing therapeutic relations with patients |
3. Organisational structure and processes (OS)
|
A. Lack of support from management |
B. Lack of relationship with your immediate supervisors |
C. Lack of communications and flow of information at work |
D. Poor management and supervision |
E. Lack of ways that conflicts are resolved in the organisation |
F. Poor organisational structure and policies |
4. Lack of resources (RES)
|
A. Lack of adequate staffing |
B. Lack of financial resources for training courses/workshops |
C. Lack of adequate equipment/supplies |
D. Lack of adequate protection in potentially dangerous environment |
E. Inadequate clerical/technical back up |
F. Poor physical working conditions |
5. Conflict with other professionals (COF)
|
A. Conflict with other professionals (e.g. doctor) |
B. Conflicting roles with other health professionals |
C. Conflict with staff in other departments |
D. Criticism by other professionals (e.g. doctor) |
E. Lack of emotional support from colleagues |
F. Difficulty of working with certain colleagues |
6. Professional self doubt (SD)
|
A. Feeling inadequately skilled for dealing with emotional needs of patients |
B. Feeling uncertain about own capabilities |
C. Feeling inadequately skilled for dealing with difficult patients |
D. Feeling about the efficacy of therapeutic endeavours |
E. Difficulty in keeping professional/clinical skills up to date |
F. Fear of a mistake over a patient’s treatment |
7. Home-work conflicts
|
A. Not enough time with friends |
B. Inability to separate personal from professional role |
C. Taking work home |
D. Relationship with spouse/partner affects work |
E. Work results in feelings of emptiness and/or isolation |
F. Inadequate time for friendships/social relationships |